If everything went smoothly, your device will update to iOS 13 with all of your previous settings and apps still intact. Your iPad will go into installation mode and you'll see "Updating iPad Software" at the top of the iTunes window. When the download is completed, click Update on the iTunes window under " Recovery Mode." It looks like a circle with an arrow pointing downward inside. You can check the status by clicking the Download button in the upper-right corner of iTunes. It will remain in Recovery mode while the download is processing. Your device will begin downloading the software update. Click Update again on your computer when prompted that, "If your can't be updated, you will need to restore it to its factory settings.".Click Update on your computer when prompted, "There is a problem with the that requires it to be updated or restored.".Wait about 30 seconds for iTunes to read your device.Connect your iPhone or iPad to your computer using the Lightning cable.
Plug the USB side of your Lightning cable into your computer and the Lightning side of the cable into your iPhone or iPad. The first thing you should do is connect your device to iTunes via your desktop or laptop computer.
If you don't have a computer, you'll have to find someone who does or visit an Apple Store and have a technician help you. Remember: You'll need to be able to connect your iPhone or iPad to your computer so you can access the Recovery tools in iTunes. Most of the time, you can manually follow the steps to installing your software from this screen by following the steps below. Recovery Mode is actually a very helpful feature.
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